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myridanetilo

Budget Control Platform

Privacy Policy

Your privacy matters to us. This policy explains how myridanetilo collects, uses, and protects your personal information when you use our budget control platform.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

At myridanetilo, we collect various types of information to provide you with our budget control services and improve your financial management experience. The information we gather falls into several categories, each serving specific purposes in delivering our platform's functionality.

Personal Identity Information

Your full name, email address, phone number, postal address, and date of birth. We collect this during account registration and profile setup to verify your identity and communicate with you about your account.

Financial Information

Bank account details, transaction history, income sources, expense categories, and spending patterns. This data enables us to provide personalized budget tracking and financial insights tailored to your specific situation.

Technical Information

IP address, browser type, device information, operating system, and usage analytics. We use this information to optimize platform performance, ensure security, and provide technical support when needed.

How We Use Your Information

We use the information we collect for specific, legitimate purposes that directly benefit your experience with our budget control platform. Every piece of data serves a clear function in providing our services.

  1. Providing personalized budget tracking and financial insights based on your spending patterns and financial goals
  2. Processing transactions and maintaining accurate records of your financial activities within the platform
  3. Sending important notifications about account changes, security alerts, and service updates via email or SMS
  4. Improving our platform through analysis of user behavior patterns and feature usage statistics
  5. Providing customer support and responding to your inquiries about account issues or technical problems
  6. Complying with legal obligations including financial regulations and tax reporting requirements
  7. Detecting and preventing fraudulent activities or unauthorized access to your account
  8. Developing new features and services that enhance your budget management experience

Information Sharing and Disclosure

We understand that your financial information is highly sensitive. myridanetilo does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances that are essential for our service delivery.

We share information with trusted service providers who help us operate our platform, including cloud hosting services, payment processors, and analytics providers. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

In certain legal situations, we may be required to disclose your information to government authorities, law enforcement agencies, or other parties when required by Australian law, court orders, or to protect the rights and safety of our users and the public.

If myridanetilo undergoes a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, but only under the same privacy protections outlined in this policy.

Your Rights and Choices

As a myridanetilo user, you have comprehensive rights regarding your personal information. We believe in transparency and putting you in control of your data. Here are the specific rights you can exercise:

Access Your Data

Request a complete copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request, including details about how we've used your information.

Correct Inaccuracies

Update or correct any personal information that is inaccurate or outdated. You can make many changes directly through your account settings, or contact our support team for assistance with more complex updates.

Delete Your Information

Request deletion of your personal information, subject to legal retention requirements. We'll permanently remove your data within 60 days, though some information may need to be retained for compliance purposes.

Restrict Processing

Limit how we use your information while maintaining your account. This option allows you to reduce data processing while keeping your account active for future use.

Data Portability

Export your data in a format that can be easily transferred to another service provider. This ensures you're never locked into our platform and can move your information freely.

Data Security Measures

Protecting your financial information is our highest priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Encryption Technology
All data is encrypted using AES-256 encryption both in transit and at rest, ensuring your information remains secure even if intercepted.

Access Controls
Strict employee access controls with multi-factor authentication ensure only authorized personnel can access systems containing your data.

Regular Audits
Independent security audits and penetration testing are conducted quarterly to identify and address potential vulnerabilities.

Real-time Monitoring
24/7 security monitoring systems detect suspicious activities and automatically trigger protective measures to secure your account.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary depending on the type of information and how it's used within our platform.

  • Account information and profile data: Retained while your account is active and for 7 years after account closure for compliance purposes
  • Financial transaction records: Kept for 7 years as required by Australian financial regulations and tax law requirements
  • Technical logs and usage analytics: Automatically deleted after 2 years unless required for ongoing security investigations
  • Communication records: Customer service interactions are kept for 3 years to maintain service quality and resolve disputes
  • Marketing preferences: Stored until you withdraw consent or your account is permanently deleted

When data reaches the end of its retention period, we securely delete it using industry-standard methods that make recovery impossible. You can request early deletion of certain data types, though some information must be retained to meet legal requirements.

International Data Transfers

While myridanetilo primarily operates within Australia, some of our service providers and backup systems are located overseas. When we transfer your information internationally, we ensure it receives the same level of protection as required under Australian privacy laws.

We only work with international partners who meet strict data protection standards and have implemented appropriate safeguards. These may include Standard Contractual Clauses, adequacy decisions, or other approved transfer mechanisms that provide equivalent protection to Australian privacy laws.

Countries where your data may be processed include the United States (for cloud hosting services), Singapore (for regional data processing), and the United Kingdom (for fraud prevention services). All transfers are conducted with your explicit consent and under contractual protections.

Cookies and Tracking Technologies

myridanetilo uses cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how you use our services. We believe in transparency about these technologies and give you control over their use.

  1. Essential cookies: Required for platform functionality, including login sessions, security features, and basic navigation
  2. Performance cookies: Help us understand how you use our platform to identify areas for improvement and optimization
  3. Functional cookies: Remember your preferences, settings, and customizations to provide a personalized experience
  4. Analytics cookies: Provide insights into user behavior patterns, popular features, and platform performance metrics

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform functionality, but essential features will continue to work properly.

Changes to This Privacy Policy

As our platform evolves and privacy laws change, we may need to update this privacy policy. We're committed to keeping you informed about any changes that affect how we handle your personal information.

When we make significant changes to this policy, we'll notify you via email at least 30 days before the changes take effect. For minor updates that don't materially affect your rights, we'll post the updated policy on our website and update the "Last Updated" date at the top of this page.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of myridanetilo after policy changes indicates your acceptance of the updated terms.

Privacy Questions & Contact Information

If you have questions about this privacy policy, want to exercise your rights, or need assistance with your personal information, our privacy team is here to help.

Email: privacy@myridanetilo.com
Phone: +61 4 3360 6669
Mail: Privacy Officer
myridanetilo Privacy Team
4/142-152 Mawson Pl
Mawson ACT 2607, Australia

We aim to respond to all privacy inquiries within 48 hours and resolve requests within 30 days where possible.